Need help? We have experienced MEDSAC clinicians available to provide clinical advice on any case-specific clinical matters pertaining to SAATS and NFSSAS.

This service is available to holders of the 'MEDSAC Member' category (MEDSAC accredited, or an an accreditation pathway).

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Frequently Asked Questions

People belonging to the "MEDSAC" membership category (i.e. MEDSAC Doctor, MEDSAC Paediatrician, MEDSAC Nurse Practitioner and MEDSAC Nurse) can access the CAF. If you belong to a SAATS service, but do not hold this category of membership, we suggest that you approach your Lead Clinician to lodge any questions on your behalf.

You can ask any SAATS and NFSSAS case-specific clinical questions.

The clinical advice forum requests are monitored during normal business hours. You can request a preferred timeframe for which to receive a response: 2 working days, 1 week or 1 month.

At the time of lodging your request, you can indicate if you would like to receive a response via email or phone.

Clinical advice forum requests are monitored during normal business hours. If you need more immediate help after-hours:

  • Check to see if the answer to your query can be found in the MEDSAC manual by entering keywords into the search bar
  • If a forensic issue - call ESR (24/7) on 0800 FORENSIC
  • 'Phone a friend'/experienced colleague on your roster

If you require more immediate help during business hours, contact the MEDSAC office on 09 376 1422.

The current clinical advisors are:

  • Clare Healy (Chair)
  • Christine Foley
  • Lei Johnson
  • Anne Laking
  • Debbie Harrison

Your request will be kept confidential, however it may be anonymised and utilised for teaching purposes. Also, we find that some of the CAF requests identify gaps in the MEDSAC manual, so you may recognise your request converted into manual content!

Simple! Click on the button below, complete the form and hit the 'Submit' button

Note: Please do not include any patient identifiers in your request

Request Advice