Contacts
Call 0800 282 9424.
Hours
8:30am to 5:00pm, Monday to Friday.
Address
Atawhai Clinic, 1131 Pukaki Street, Rotorua.
About
At Atawhai Abuse Services/Three Lakes Clinic we aim to provide a kind compassionate service that is patient centred. For all victims of sexual violence, recent or historic, we offer:
support
information
medical care
psychological care
ACC advice and referral
testing and treatment for infections
24-hour forensic sample collection
coordination of services
advocacy through the legal system
help for victims to regain control of their lives and relationships.
Our Lead Clinician is Dr Cate Mills.
For after hours care (5:00pm to 8:30am), call Rotorua Hospital on 07 348 1199 and ask for the Rotorua SAATS service.
Both SAATS referrals or Non-fatal Strangulation or Suffocation Assessment Service (NFSSAS) enquiries can come from any source including community providers, Police, ED, and self-referrals. Referrals can come via email at atawhai@raphs.org.nz or by phone on 0800 ATAWHAI. If urgent advice is required, you can request to speak to the SAATS on call clinician via the hospital switchboard on 073481199.
Local support services
Family Focus
Contact person – Shannel Whare
Phone: 07 346 2096 or 021 195 6462
National support services
- In an emergency, call 111. If it's not safe for you to talk, stay silent — the operator will let you know what to do. You can call 111 on your mobile phone even if it's out of credit.
- If it's not an emergency, call the Police on 105. They'll take the details of your complaint and ask someone in your local Police district to get in touch with you directly.
- If you need advice or support, call Safe to talk free on 0800 044 334. Their helpline is available 24/7.